Target Microsoft Office For Mac

Target Microsoft Office For Mac 2011

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Important

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. To learn more about this name change, read this blog post.

For details of when this change takes effect, and what actions admins might need to take, read this article.

One of the benefits of Office 365 ProPlus is that Microsoft can provide new features for Office apps on a regular basis, through monthly updates. However, as the admin who deploys Office 365 ProPlus to the users in your organization, you might want to have more control over how often your users get these new features. Microsoft provides you three options, called update channels, to control how often Office 365 ProPlus is updated with new features. Here's an overview of the three options.

Update channel	Primary purpose	How often updated with new features	Default update channel for the following products
Monthly Channel	Provide users with the newest features of Office as soon as they're available.	Monthly	Visio Online Plan 2 (previously named Visio Pro for Office 365) Project Online Desktop Client Office 365 Business, which is the version of Office that comes with some Office 365 plans, such as Business Premium.
Semi-Annual Channel	Provide users with new features of Office only a few times a year.	Every six months, in January and July	Office 365 ProPlus
Semi-Annual Channel (Targeted)	Provide pilot users and application compatibility testers the opportunity to test the next Semi-Annual Channel.	Every six months, in March and September	None

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Note

Prior to September 2017, these update channels were named Current Channel, Deferred Channel, and First Release for Deferred Channel.

Which update channel you decide to deploy to your users depends on several factors, including how many line-of-business applications, add-ins, or macros that you need to test any time there is an updated version of Office 365 ProPlus. To help you make this decision, review the following information about the three update channels that are available for Office 365 ProPlus.

Monthly Channel for Office 365 ProPlus

Monthly Channel might be the right choice for your organization in the following situations:

You want to provide your users with the newest features of Office as soon as those features are available
You don't have many line-of-business applications, add-ins, or macros that you need to test to determine if they work with an updated version of Office.

A Monthly Channel with new features is expected to be released each month, although there is no set schedule for when a feature release occurs. In addition to new or updated features, the release might also contain non-security updates, such as updates that provide stability or performance improvements for Office. Security updates for Monthly Channel are usually released on the second Tuesday of the month. At any other time, if there is a critical non-security issue that needs to be fixed, we will provide a separate Monthly Channel release that fixes the issue.

Monthly Channel releases are cumulative. The most current Monthly Channel release contains all the features, security updates, and non-security updates from the previous Monthly Channel releases.

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A Monthly Channel release is supported only until the next Monthly Channel release is available. No new security updates are provided for previous Monthly Channel releases.

Note

There is also Monthly Channel (Targeted). This update channel provides an early look at the upcoming Monthly Channel release. It is a supported update channel, and usually is available at least one week ahead of time when it's a Monthly Channel release that contains new features.
Monthly Channel (Targeted) is also part of the Office Insider program. For more information, see Office Insider for Business.

Semi-Annual Channel for Office 365 ProPlus

If your organization doesn't want to deploy the latest features of Office right away or you have a significant number of line-of-business applications, add-ins, or macros that you need to test with Office, then Semi-Annual Channel might be the better choice for your organization. That's because new features are added to Semi-Annual Channel only twice a year, instead of every month. Semi-Annual Channel is the default update channel for Office 365 ProPlus.

A Semi-Annual Channel with new features is expected to be released twice a year, in January and July. New features aren't added to Semi-Annual Channel at any other time. The features that are included in Semi-Annual Channel are features that have been released previously in Monthly Channel.

In the four months prior to a new Semi-Annual Channel feature release, Microsoft provides builds of the upcoming release so that pilot users and application compatibility testers in your organization can work with the upcoming release. These builds are provided through the Semi-Annual Channel (Targeted) update channel and provide the same features and functionality that will be in the next release of Semi-Annual Channel that includes new features.

After the January and July releases of Semi-Annual Channel, additional security updates, if needed, can also be added to Semi-Annual Channel. A release of Semi-Annual Channel with these updates usually occurs on the second Tuesday of the month. If there is a critical non-security issue that needs to be fixed in Semi-Annual Channel, that non-security update will also be included in a Semi-Annual Channel release, usually on the second Tuesday of the month.

Semi-Annual Channel (Targeted) for Office 365 ProPlus

To help your organization prepare for a Semi-Annual Channel release, Microsoft provides Semi-Annual Channel (Targeted). The primary purpose of this update channel is to give pilot users and application compatibility testers in your organization a chance to work with the upcoming Semi-Annual Channel release. During this time, which is about four months, you might identify possible issues that you need to fix with your line-of-business applications, add-ins, or macros or that you want Microsoft to fix. Semi-Annual Channel (Targeted) releases provide the same features and functionality that will be in the next release of Semi-Annual Channel that includes new features.

A Semi-Annual Channel (Targeted) with new features is expected to be released twice a year, in March and September. New features aren't added to Semi-Annual Channel (Targeted) at any other time. The features that are included in Semi-Annual Channel (Targeted) are features that have been released previously in Monthly Channel.

The March and September feature releases for Semi-Annual Channel (Targeted) also include security and non-security updates that have been released previously in Monthly Channel. After the March and September releases, additional security and non-security updates, if needed, can also be added to Semi-Annual Channel (Targeted). A release of Semi-Annual Channel (Targeted) with these updates usually occurs on the second Tuesday of the month.

Even though this update channel is primarily designed for your testing, it's a fully supported version of Office 365 ProPlus.

Visual representation of the update channels for Office 365 ProPlus

The following illustration shows the relationship between the update channels for Office 365 ProPlus and the approximate release schedule.

Frequency of updates for the update channels for Office 365 ProPlus

As a review, the following table provides information about how often each update channel usually includes feature updates, security updates, and non-security updates. Security and non-security updates are included only as needed.

Update channel	Feature updates	Security updates	Non-security updates
Monthly Channel	Monthly	Monthly	Monthly
Semi-Annual Channel	Every six months, in January and July	Monthly	Monthly
Semi-Annual Channel (Targeted)	Every six months, in March and September	Monthly	Monthly

Security updates, if needed, are usually released on the second Tuesday of the month. Non-security updates, if needed, for Semi-Annual Channel and Semi-Annual Channel (Targeted) also are usually released on the second Tuesday of the month.

Support duration for semi-annual feature releases for Office 365 ProPlus

The semi-annual feature update releases of Office 365 ProPlus are supported for 18 months, starting from the initial release.

A new version, with feature updates, will be released to Semi-Annual Channel (Targeted) in March and September. Four months later, in July and January, that version, with those feature updates, will be released to Semi-Annual Channel and will be supported for the next 14 months.

For example, on September 11, 2018, Version 1808 of Office 365 ProPlus was released to Semi-Annual Channel (Targeted). On January 8, 2019, Version 1808 is scheduled to be made available to Semi-Annual Channel and will be supported in Semi-Annual Channel until March 2020. In March 2019, a new version of Office 365 ProPlus with new features will be released to Semi-Annual Channel (Targeted). That version is scheduled to be made available to Semi-Annual Channel in July 2019, and will be supported in Semi-Annual Channel until September 2020.

This support duration provides more time and flexibility for IT Pros to deploy releases. For example, customers who want to update once a year will be able to do so. There will always be more than one supported version of Semi-Annual Channel available. Note, however, that only the most current release of Semi-Annual Channel (Targeted) is supported.

Note

Windows 10 also plans to target the March and September time frames for providing feature updates to Windows 10. Those releases will also be referred to as Semi-Annual Channel and also will be supported for 18 months.

Configure the update channel to be used by Office 365 ProPlus

Semi-Annual Channel is the default update channel for Office 365 ProPlus. But you can configure an Office 365 ProPlus installation to use Monthly Channel or Semi-Annual Channel (Targeted). Also, not all users in your organization have to be configured the same. For example, you might do the following:

Provide a group of pilot users with Monthly Channel, so they can try out the new features of Office as they become available.
Provide your finance department, which has several key line-of-business applications, with Semi-Annual Channel.
Provide your application compatibility testers with Semi-Annual Channel (Targeted) so that they can test that the finance applications will work with the next Semi-Annual Channel feature release.

To configure the update channel for an Office 365 ProPlus installation, you can use the latest version of the Office Deployment Tool or use the Group Policy Administrative Template files (ADMX/ADML) for Office.

If you use the Office Deployment Tool, you can use the Channel attribute in the configuration.xml file. The Channel attribute can be specified in the Add element or the Update element. The relevant values are 'Monthly' for Monthly Channel, 'Broad' for Semi-Annual Channel, and 'Targeted' for Semi-Annual Channel (Targeted). For example, if you want to download and install the Monthly Channel of Office 365 ProPlus, your configuration.xml file would look like the following example.

The name of the Group Policy setting is Update Channel. You can find this policy setting under Computer ConfigurationPoliciesAdministrative TemplatesMicrosoft Office 2016 (Machine)Updates. When you enable the Group Policy setting you can select the appropriate update channel from a drop-down list.

Additional information about the update channels for Office 365 ProPlus

Here is some additional information that might be useful to know as you determine how to configure and use Monthly Channel, Semi-Annual Channel, and Semi-Annual Channel (Targeted) in your organization.

You can switch an Office 365 ProPlus installation from one update channel to another. For example, you might want to move a user from Monthly Channel to Semi-Annual Channel. To switch update channels, you can use the Office Deployment Tool or Group Policy.
If the user does an Online Repair of Office 365 ProPlus, the installation reverts to Semi-Annual Channel, unless you've configured a Group Policy setting to provide a different update channel.
If you have Visio Online Plan 2 (previously named Visio Pro for Office 365) or Project Online Desktop Client installed on the same computer as Office 365 ProPlus, they all must use the same update channel. You can't have a mix of update channels on the same computer.
These update channels only apply to installations on computers running Windows.
We recommended that you use the most current version of Semi-Annual Channel. But, if you have a specific business need to delay receiving a feature update from Semi-Annual Channel in January or July, you can configure Office to not receive that feature update, but still receive the most current security updates for the previous version. For more information on how to do that, see Delay receiving feature updates from Semi-Annual Channel. For information about which versions of Semi-Annual Channel are supported and until when, see Release information for updates to Office 365 ProPlus.
If you're deploying Office Professional Plus 2019, which is a volume licensed version of Office, there is a different update channel you need to use. For more information, see Update channel for Office 2019.

Summary

The detection and protection of data is among the most important tasks that any business has today. As more and more organizations move their services to the cloud to store data, solutions to protect data flow and access are becoming increasingly important.

Microsoft Office 365 provides Data Loss prevention (DLP) services to help organizations comply with business standards and industry regulations. This behavior protects sensitive information and prevents its unintended disclosure.

This article describes how to troubleshoot some issues that occur if DLP policy tips are not working as expected.

Common scenarios for troubleshooting DLP policy tips

There are several reasons why DLP policy tips do not work as expected after you configure an Office 365 DLP policy:

There are policy configuration errors.
Policy configurations are not supported (client only).
All policy conditions are not met.
MailTips are not enabled (client only).
Policy tips are configured in both Exchange admin center and Security and Compliance Center.
The client doesn't support MailTips (Mac only).
The file-system configuration is not supported (PDFs on Windows 7 only).
There is invalid test data.

How to edit a DLP policy in the Security and Compliance Center

In the Security and Compliance Center, locate Data loss prevention in the navigation pane.
Select the policy that requires editing, and then select Edit policy or Edit in the window that opens.

Policy configuration errors

Policy is configured by using User notifications, but the status of the policy doesn't match the settings in the rule (Figure 1). A policy configuration error may also occur if the policy is configured by using two or more rules that detect the same sensitive data types that have the same Instance count and Match accuracy values (Figure 2). This kind of setup is unnecessary and problematic. Only one rule is required.

Troubleshooting tip

For these scenarios, create only one rule, and use detecting parameters that are based on the same sensitive data types.

Figure 1: Policy configuration by using User notifications

Policy status

Figure 2: Multiple rules configured to have the same detection based on Sensitive info types that share Instance count and Match accuracy values.

Policy configurations are not supported (Outlook 2013 and later clients only)

A policy is configured by using conditions and actions that are currently not supported in Outlook 2013 or later clients.

Note

All these conditions and actions work in Outlook. They will match content and enforce protective actions on content. However, policy tips are not yet supported.

Troubleshooting tip

In Outlook, test conditions and actions that are supported in Outlook. Content matching and enforcement will still work.

All policy conditions are not met

This reason primarily occurs if policy tips are not working as expected in SharePoint Online and OneDrive for Business because there's an external sharing condition that's configured in a policy.

Note

Currently, content is not indexed as shared externally until an external party that's located outside the organization accesses the content for the first time.

MailTips are not enabled (Outlook 2013 and later clients only)

For Outlook 2013 and later clients, make sure that MailTips are enabled. To enable MailTips in Outlook, make sure that policy tips are enabled. To do this, follow these steps:

In Outlook, select File > Options > Mail.
Scroll to the MailTips section, and then click MailTips Options.
In the Select MailTips to be displayed selection dialog box, make sure that the Policy tip notification option is selected.
Under MailTip bar display options, make sure that the Display automatically when MailTips apply option is selected.
Click OK two times to close the File window.
Restart Outlook.

Policy tips are configured in multiple locations

Policy tips don't work as expected if they're configured in multiple locations. You should configure or enable policy tips in only one of the following locations:

Exchange admin center
Security and Compliance Center

To view unified DLP policy tips, remove the Notify the sender with a Policy Tip action from all Transport rules in Exchange admin center.

How to edit a DLP policy in the Exchange admin center

In the Exchange admin center, locate Compliance Management, and then select data loss prevention.
Select the policy that requires editing, and then select the pencil icon or double-click the policy that has to be changed.
In the window that opens, select the rule, and then select the pencil icon or double-click the rule that has to be changed.
In the next window that opens, you can edit the rule.

Client doesn't support MailTips

There are several Outlook client licenses that don't support policy tips. This article lists the Outlook client licenses that support DLP policy tips.

Note

Policy tips are currently not supported for Outlook for Mac iOS clients. Although our Product Engineering teams know about this functionality gap between the Windows Outlook and Outlook for Mac clients, there's currently no set timeframe to add this functionality to a future release of Outlook for Mac. As a workaround, you can add text to the NDR response for your DLP policy rule that tells users to re-create their messages in the OWA client if they originally submitted the message by using Outlook for Mac. Use OWA client to expose the policy tips functionality to users and enable them to override, report a false positive, or enter a business justification (depending on the 'Notify' action that's specified in the DLP Policy rule). Users can then submit messages for delivery.

Windows 7 and Adobe PDF

No policy tip is displayed if the following conditions are true:

You are running Outlook 2013 or later clients on Windows 7.
You try to attach a file of Adobe PDF version 10 or later versions to an email message that should trigger a DLP policy tip.

Troubleshooting tip

To resolve this issue, carefully follow the steps in the 'Resolution' section of Outlook doesn't display DLP policy tips for PDF attachments in Windows 7.

Invalid test data

When you evaluate the Instance count and Match accuracy of the DLP policy rule, the test data that's being used is not valid based on the information in What the sensitive information types look for.